Privacy Policy

At Sharmaz Acoustics, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data, including the use of tracking technologies like Facebook Pixel and Conversions API (CAPI).

1. Information We Collect

• Name, email, phone number, and address when you place an order.
• Payment details (processed securely by third-party providers; we do not store card info).
• Browsing behavior and interactions with our store (pages viewed, products added to cart, purchases).
• Data collected through tracking tools such as

• Facebook Pixel, Facebook Conversions API (CAPI), and other analytics tools.

2. How We Use Your Information

• To process and deliver your orders.
• To communicate about purchases, updates, and customer support.
• To improve our store, services, and marketing.
• To measure the effectiveness of ads, improve targeting, and provide relevant offers through platforms like Meta (Facebook, Instagram) and other advertising networks.

3. Sharing of Information

We never sell your data. Information may be shared only with:

• Payment processors (e.g., eSewa, Khalti, Visa/MasterCard).
• Shipping partners (for delivery purposes).
• Advertising and analytics platforms (e.g., Meta, Google Analytics) strictly for marketing and performance tracking.

4. Cookies & Tracking

We use cookies and tracking technologies such as Facebook Pixel and CAPI to:

• Understand visitor behavior on our website.
• Measure the performance of our ads and promotions.
• Deliver more relevant content and offers.

You can disable cookies in your browser settings or adjust ad preferences on Facebook/Google platforms.

5. Data Security

We use industry-standard measures to protect your personal information from unauthorized access or misuse.

6. Your Rights

• You may request access, correction, or deletion of your data anytime.
• You may opt-out of marketing emails or tracking tools.
• Contact us at sharmazacoustic@gmail.com for privacy-related requests.

7. Updates

This policy may be updated to reflect new tools, regulations, or practices. Changes will be posted on this page